Regional Manager, Branch Banking at Access Bank Plc

Access Bank Plc is a leading financial institution with operations across nine African countries and the United Kingdom, as well as a strong presence in major cities across Nigeria. The bank is widely recognized for its commitment to strong ethics, corporate governance, and professionalism, earning its reputation as Africa’s Bank of Best Practice.

• This role focuses on driving a customer-centric service culture that consistently delivers high-quality experiences across all interactions.
• The Regional Manager will play a key role in enhancing responsiveness, professionalism, and innovation within branch banking operations.
• The position also offers significant career growth opportunities, providing exposure to leadership, large-scale operations, and strategic decision-making within a globally connected institution.
• The successful candidate will be responsible for influencing business outcomes, leading high-performing teams, and contributing to continuous organizational growth and development.

• Identify and establish new customer relationships to expand the bank’s retail base.
• Review and guide the team’s call plans to ensure effectiveness and alignment with targets.
• Identify market opportunities and potential hubs for business growth.
• Promote and sell the bank’s products and services to retail customers.
• Oversee the identification of customer needs and proactively provide suitable products and services.
• Prepare management reports and conduct market research related to retail banking operations.
• Train direct reports on the bank’s products and service offerings.
• Set clear goals and targets, and ensure their achievement across teams.
• Identify market clusters and deliver presentations to drive business engagement.
• Monitor and evaluate the performance of Team Leads.
• Carry out additional duties as assigned by the Group Head.

Requirements

• Strong customer relationship development and management skills.
• Advanced selling and negotiation skills.
• Solid knowledge of the Nigerian retail market.
• Understanding of basic banking operations, including domestic and international operations.
• Good knowledge of banking products and services.
• Ability to conduct environmental and industry analysis.

Supervisory Skills:

• Leadership and supervisory capabilities.
• Team building and conflict management skills.
• Strong organizational and coordination abilities.
• General managerial and administrative competence.

Generic Skills:

• Strong interpersonal skills.

Professional Requirements:

• First degree in any Business-related discipline.
• A Master’s degree and/or other professional qualifications.

Minimum Experience:

• 8 – 10 years of relevant experience.
• At least 3 – 5 years in a management role and marketing units.

Interested and qualified candidates should visit the official application portal by clicking the apply button below.