Network Administrator at Sophia ERP Limited (SEL)

Sophia ERP Limited (SEL)
is an enterprise solutions development company focused on delivering cost-effective and suitable digital transformation solutions for governments and businesses.

• The company is looking for a skilled and proactive Network Administrator to oversee, maintain, and secure its IT infrastructure and network systems.
• The role involves ensuring network reliability, performance, and security while supporting servers, software applications, and related technologies.
• The successful candidate will also provide technical support, system administration, software assistance, and IT training for both internal and external users.

Network & Infrastructure Administration:

• Install, configure, manage, and maintain network infrastructure including routers, switches, firewalls, wireless access points, and network security systems.
• Monitor network performance, troubleshoot connectivity issues, and ensure high system uptime and reliability.
• Manage LAN/WAN environments, VPN connections, internet services, and wireless network infrastructure.
• Configure and maintain security solutions such as firewalls, endpoint protection, access controls, and monitoring tools.
• Carry out network assessments, performance optimization, and capacity planning activities.
• Monitor server performance and support server administration tasks including updates, patch management, and maintenance.
• Implement and maintain backup, disaster recovery, and business continuity processes.
• Ensure data security, system integrity, and compliance with organizational IT standards and policies.
• Maintain updated network diagrams, configurations, inventories, and technical documentation.
• Manage user accounts, permissions, group policies, and access rights across systems and applications.
• Support cloud-based and on-premise infrastructure environments where applicable.
• Liaise with vendors, internet service providers, and third-party support teams when necessary.

Technical Support & Systems Administration:

• Provide first-level technical support for hardware, software, systems, and network-related issues.
• Diagnose and resolve network outages, system failures, and connectivity issues promptly.
• Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
• Support software deployments, system upgrades, and infrastructure improvement initiatives.
• Monitor IT assets, licensing, and system usage to maintain operational efficiency.
• Support deployment, maintenance, and troubleshooting of business applications and enterprise systems.

Software Application Testing and Training:

• Assist in testing software applications and updates before deployment to ensure compatibility and functionality.
• Document test outcomes, system issues, and resolutions for future reference.
• Support users during application deployments and system upgrade activities.
• Conduct IT orientation and cybersecurity awareness training sessions for staff.
• Deliver training on assigned technology courses during coding bootcamps.

• Bachelor’s Degree in Computer Science, Information Technology, Network Engineering, or a related field.
• Minimum of 1 year experience in network administration, systems administration, or IT infrastructure support.
• Strong understanding of networking concepts including TCP/IP, DNS, DHCP, VLANs, VPNs, and routing/switching.
• Experience with network devices such as Cisco, MikroTik, or similar technologies is an added advantage.
• Familiarity with Windows Server, Active Directory, Microsoft 365, virtualization, and backup solutions.
• Knowledge of cybersecurity principles, firewall management, and endpoint security tools.
• Experience using network monitoring and troubleshooting tools.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication, documentation, and user support abilities.
• Relevant certifications such as CCNA, Network+, MCSA, or equivalent are an added advantage.
• Ability to work independently and manage multiple priorities effectively.
• Candidates must reside in Lagos, while proximity to the Island is an added advantage.

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.