Network Admin Assistant at Sophia ERP Limited (SEL)

Sophia ERP Limited (SEL)
is an enterprise solutions development company focused on providing governments and businesses with cost-effective digital transformation solutions tailored to operational needs.

• Sophia ERP Limited is seeking a proactive and detail-oriented Network Admin Assistant to support the maintenance, management, and security of the company’s technology infrastructure and daily IT operations.
• The role involves assisting with system and network performance, supporting software testing processes, providing technical and administrative assistance to internal teams, and contributing to staff IT training initiatives.

IT & Systems Support:

• Monitor network, server, and system performance to maintain optimal efficiency and availability.
• Assist with network administration tasks, including configuring network devices, monitoring connectivity, and resolving network-related issues.
• Perform LAN/WAN maintenance, Wi-Fi support, and internet performance monitoring activities.
• Carry out routine system, antivirus, and security updates on workstations and servers.
• Support server management activities, including routine checks, patching, and maintenance.
• Manage user account creation, password resets, access management, and system permission administration.
• Support IT security measures, including firewall management, endpoint protection, and access control processes.
• Diagnose and resolve hardware, software, and network-related issues for end users.
• Assist with installation, configuration, and maintenance of computer systems, printers, and peripheral devices.
• Monitor backup activities and assist with disaster recovery and data restoration when required.
• Maintain records of IT assets, network configurations, licenses, and access logs.
• Keep documentation for IT policies, procedures, troubleshooting guides, and operational processes updated.
• Provide first-level technical support to users.

Software Application Support & Testing:

• Assist with software application testing before deployment to verify functionality, usability, and performance.
• Document test results, report identified bugs, and follow up with relevant teams for resolution.
• Support IT orientation and training sessions for staff on company systems, applications, and IT best practices.
• Conduct training sessions on assigned technology courses during coding bootcamp programs.

• Bachelor’s Degree in Computer Science, Information Technology, or a related field, or equivalent practical exposure.
• Completion of NYSC or up to 1 year of relevant experience in internship, IT support, network support, training support, or administrative roles.
• Good understanding of computer systems, networking concepts, and IT support operations.
• Familiarity with TCP/IP, routers, switches, Wi-Fi, and basic network troubleshooting is an added advantage.
• Demonstrated competence in network and server administration, cybersecurity practices, hardware support, software testing processes, and IT training delivery.
• Good organizational, analytical, and documentation skills.
• Strong communication, presentation, and interpersonal skills.
• Ability to work independently and collaboratively within a team environment.

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.