Lead, Security and Network Operations at Dangote Industries Limited

Dangote Group is one of Nigeria’s most diversified business conglomerates with a hard earned reputation for excellent business practices and product quality. Its operational headquarters is located in Lagos, Nigeria, in West Africa.

To lead the Security and Network Operations Centre (SNOC) in protecting service availability and reducing security risk across a complex, multi site, and multi country technology estate. The role ensures effective real time monitoring, rapid incident response, coordinated service restoration, governance of monitoring coverage, and continuous improvement of detection and response capabilities in alignment with organisational IT and risk governance objectives.

• Lead, mentor, and manage SNOC Analysts, Engineers, and Incident Responders while overseeing shift management, staff rotation, and quality assurance to maintain 24 hour operations
• Lead end to end incident triage and command activities from detection and investigation to containment, eradication, and restoration
• Maintain a single source of truth within the ITSM platform and determine escalation thresholds including major incident declaration and executive communications
• Govern enterprise monitoring and observability standards across data centre, LAN, WAN, cloud, remote access, and OT environments
• Oversee SIEM, EDR, SOAR, and firewall telemetry while ensuring log ingestion, rule optimization, alert tuning, and automation workflows
• Coordinate threat intelligence gathering and distribution and ensure proactive threat hunting is conducted regularly
• Drive proactive network performance monitoring to detect service degradation early
• Enforce operational change governance by reviewing change readiness and rollback validation while maintaining the SNOC risk register and audit evidence
• Own root cause analysis, after action reports, corrective action tracking, and reduction of repeat incidents
• Coordinate vulnerability tracking, scanning, and remediation with patch management teams
• Manage escalation processes across L1, L2, and L3 teams and external vendors while collaborating with IT Security, Infrastructure, Applications, and Business Units
• Develop and maintain runbooks, playbooks, and standard operating procedures while driving automation initiatives to improve operational efficiency

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field
• 7 to 12 years of IT operations experience
• Minimum of 3 years leading a NOC, SOC, or combined SNOC function within a multi site enterprise environment

Functional Competencies

• Strong enterprise networking operations expertise across data centre, campus LAN, WAN, cloud, and remote access environments
• Practical security operations experience including SIEM and EDR alert triage and containment coordination
• ITIL aligned incident and major incident management expertise
• Proficiency with monitoring and security tools such as PRTG, FortiAnalyzer, Microsoft Sentinel, Microsoft Defender, Palo Alto, Fortinet, ServiceNow, or equivalent ITSM platforms
• Ability to design and optimise triage workflows and escalation frameworks
• Vendor management and SLA governance capability
• Strong root cause analysis and problem management expertise
• Ability to develop and maintain operational runbooks and conduct simulation exercises
• Clear and concise executive communication and reporting skills
• Leadership capability in managing shift teams and enforcing quality standards

Preferred Certifications

• ITIL Certification
• CCNP
• PCNSE or NSE
• Microsoft Azure Certifications
• Microsoft Sentinel Certification
• CISSP or equivalent

Benefits

• Private Health Insurance
• Paid Time Off
• Opportunities for Professional Growth and Career Advancement
• Training and Development Programs
• Collaborative and Supportive Work Environment

Interested and qualified candidates should apply through the official application portal via the apply button below.