Business Manager – Public Sector Directorate (Jos Desk) at First Bank of Nigeria Limited

First Bank of Nigeria Limited is one of Nigeria’s largest financial services institutions by total assets and gross earnings. The bank serves more than 10 million customer accounts and operates over 750 branches offering retail and corporate banking services. The institution also maintains international operations through subsidiaries across Africa and Europe, alongside representative offices in several global locations.

The Business Manager – Public Sector Directorate role involves managing client relationships, supporting customer retention strategies, and promoting banking products to public sector clients while ensuring compliance with internal information security policies.

• Support client retention strategies by delivering quality customer service
• Serve as the primary daily service contact for clients
• Conduct account reviews to monitor customer needs and usage patterns
• Maintain and update customer data and information
• Initiate development of products to meet customer needs
• Market banking products to customers
• Ensure effective service delivery and maintenance of existing customer relationships
• Carry out additional duties assigned by the Business Manager
• Maintain confidentiality and security of all entrusted information in line with the bank’s Information Security policies

• Minimum of HND or B.Sc. in any discipline with at least Upper Credit for HND or Second Class Lower for B.Sc.
• MBA, ACCA, or other postgraduate qualification is an added advantage
• Minimum of six years relevant banking experience in marketing or business development

Interested and qualified candidates should apply through the official online application portal via the apply button below.